FAQ

Frequently Asked Questions

How long does shipping take?
Standard shipping takes 4–7 business days. Expedited (2–3 days) and overnight options available at checkout.

Do you offer free shipping?
Yes! All US orders over $65 ship free. Under $65 is a flat $5.99.

Can I change or cancel my order?
Orders can be modified within 2 hours of placement. Email support@longivicahub.com immediately.

What is your return policy?
30-day hassle-free returns on all items in original, unused condition. Beauty items must be unopened.

How long do refunds take?
3–5 business days to your original payment method after we receive the return.

Are your products quality-verified?
Yes — every product is hand-selected and quality-checked by our wellness team before listing.

What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and Shop Pay.

Email support@longivicahub.com — we respond within 24 hours, Monday–Friday.