Shipping policy

Shipping Policy

Longivica Hub operates using a global dropshipping fulfilment model.

Processing Time

Orders are processed within 1–3 business days.

Estimated Delivery Times

  • United States: 4–8 business days
  • United Kingdom & Europe: 5-8 business days
  • Canada & Australia: 5-9 business days
  • Other countries: 6–11 business days

Tracking Information

Tracking details will be emailed after shipment. Tracking updates may take 24–72 hours to appear.

Customs & Duties

Customers are responsible for customs fees, import duties, and local taxes where applicable.

Lost or Delayed Packages

We are not responsible for shipping delays caused by customs, carriers, weather, or other external events.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details. Additional charges may apply for returned packages.

Contact Us

Email: balasaidoctorsgroup@gmail.com