Shipping policy
Shipping Policy
Longivica Hub operates using a global dropshipping fulfilment model.
Processing Time
Orders are processed within 1–3 business days.
Estimated Delivery Times
- United States: 4–8 business days
- United Kingdom & Europe: 5-8 business days
- Canada & Australia: 5-9 business days
- Other countries: 6–11 business days
Tracking Information
Tracking details will be emailed after shipment. Tracking updates may take 24–72 hours to appear.
Customs & Duties
Customers are responsible for customs fees, import duties, and local taxes where applicable.
Lost or Delayed Packages
We are not responsible for shipping delays caused by customs, carriers, weather, or other external events.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping details. Additional charges may apply for returned packages.
Contact Us
Email: balasaidoctorsgroup@gmail.com